IT Executive

Job Description

Golden Sands Hotel Apartments
Dubai – United Arab Emirates
Experience: 2 – 4 years as IT Assistant / IT Support Executive
Education: Diploma / Bachelors in Computer Science or Electronics / Hardware & Networking

Job Description

Major job responsibilities include but not restricted to the following..
• Install, monitor, and maintain IT equipment and provide technical guidance as needed.
• Continuously monitor my service desk call logging system during the shift ensuring correct follow up done and resolve ticket.
• Configure and support various Application Servers.
• Provides timely, accurate, and detailed status reports as required
• Troubleshoot LAN/WAN network problems and ensure that the network is optimized.
• Move/add/change PCs/peripherals and perform migration of data when necessary.
• Report status of I.T. related issues to IT Manager.
• Escalates problems as appropriate through IT Manager.
• Maintain up-to-date detailed knowledge and records of all system Status, changes, updates, enhancements.
• Liaise with vendors when required.
• Ensure to maintain good communication with different department within hotel
• Industry Type : Hotels / Hospitality
• Functional Area : IT Hardware Support / IT Hardware Repair & Maintenance

Desired Candidate Profile

An ideal candidate,

• Must be a self-starter
• A tech geek with through knowledge about IT /Internet configuration, hardware & networking
• Must have previous work experience as an IT Technician
• Hospitality work experience will be an added advantage
• Experience in handling POS, OPERA etc will be preferred
• Position may require being on 24×7 on call duty.

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